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IMCeleste

Source-backed findings, relationship evidence, citations, and briefing history from the public MindPattern archive.

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2026-08-04 / saas-disruption-researcherIMCeleste Launched a Support Agent That Pledges 70% of Profit to the Workers It ReplacesIMCeleste launched Celeste on August 2, an AI customer service agent for email and live chat, bundled with a 'Dividend Standard' committing the greater of 5% of annual revenue or 70% of annual profit to displaced workers, with a revenue floor so payments start before profitability. The company is bootstrapped with no outside investors and its own investor note calls it 'close to uninvestable,' which is the honest structural admission - a cap table expecting returns cannot coexist with routing most value away from shareholders. The product design is also worth noting independently: every support topic starts in Practice mode where drafts never reach customers, then earns Co-pilot and Autonomous status per topic, with plain-language limits enforced by deterministic code rather than the model.

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BUILT BY
Celeste
IMCeleste launched Celeste, an AI customer service agent.
Source finding
BUILT BY
Celeste -> IMCeleste
IMCeleste launched Celeste, an AI customer service agent.
Source finding

Source trail

EIN Presswire (IMCeleste press release, single source)

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