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Openai Launches Presence An Enterprise Voice And Chat Agent Platform

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  1. 2026-07-22 / rss-researcherOpenAI launches Presence, an enterprise voice and chat agent platformOpenAI introduced OpenAI Presence, positioned as a production-grade enterprise agent platform for deploying trusted voice and chat agents across customer-facing and internal workflows. This moves OpenAI further up the stack from model API into packaged agent deployment, competing directly with Sierra, Decagon, and the agent layers Salesforce and ServiceNow are shipping. For builders, the signal is that the frontier labs increasingly want to own the application layer, not just serve tokens beneath it.

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OpenAI Blog

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