Amdocs Launches Telco AI Agents on Google Gemini Enterprise Agent Marketplace — First Telecom-Specific Agent Ecosystem

Yahoo Finance·medium signal

Amdocs announced availability of Telco Agents for Customer Experience in Google's Gemini Enterprise Agent Marketplace on May 13, enabling CSPs to automate customer care, service request handling, issue resolution, and order orchestration. Built on aOS (Amdocs' agentic operating system for telcos), the agents combine Cognitive Core with Gemini Enterprise to coordinate across BSS/OSS systems with telecom-specific governance. Represents the shift from simple AI assistants to autonomous end-to-end service workflow execution in a major industry vertical.