Salesforce Ships 3 Pricing Models for Agentforce Simultaneously — SaaStr Says It's the Smartest Move Yet

SaaStr·high signal

Salesforce now runs three pricing models for Agentforce in parallel: $2/conversation (original), $0.10/action via Flex Credits, and $125+/user/month per-seat licenses. SaaStr argues this is correct strategy: when the market hasn't converged on how to buy AI agent work, you let customers self-select. Result: 5,000 Agentforce deals in two quarters. The triple-model approach also includes Agentforce Operations (GA April 29) which extends agents into back-office workflows — cycle times dropping 50-70%, manual data entry reduced 80%.