Markets
AI SDR Wars: 22% of Sales Teams Fully Replaced Human SDRs, But Conversion Quality Drops 40% — ZoomInfo Publicly Rejects 11x
The AI SDR category has hit an inflection point: 22% of sales teams have fully replaced human SDRs with AI agents, but conversion from meetings to opportunities drops from 25% to 15% — a 40% quality gap. ZoomInfo publicly stated that 11x 'performed significantly worse than their SDR employees' and threatened legal action over unauthorized logo use. The pattern: AI SDRs excel at volume but fail at deal qualification, creating a two-tier market where AI handles prospecting and humans handle complex qualification.
Source
↳ Follow the thread