Docusign IAM Hits $350M ARR at 4.5x YoY Growth — AI Agreement Management Now 10.8% of Total Company Revenue

Docusign·medium signal

Docusign's Intelligent Agreement Management platform reached $350M in ARR after just 18 months in market, accounting for 10.8% of total company ARR with 25,000 customers globally. FY27 guidance projects 80% growth in IAM ARR. Vestwell cut agreement package creation from 75 to 5 minutes; Payworks raised 24-hour contract completion from 55% to 87% and recovered $400K in annual sales productivity. This is a case study in how an incumbent SaaS can grow into AI revenue rather than being disrupted by it — the key being that Docusign owns the agreement data that makes AI features uniquely valuable.