ServiceNow and Accenture Launch Forward Deployed Engineering Program: 300+ Pre-Built Agent Skills for Enterprise Agentic AI

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ServiceNow and Accenture announced a Forward Deployed Engineering (FDE) program on May 6 at Knowledge 2026, embedding joint engineering teams inside customer environments to build agentic AI workflows on the ServiceNow AI Platform. Clients get access to 300+ pre-built AI agent skills and workflows. At the center is ServiceNow's AI Control Tower — a unified command center that governs, secures, and manages AI agents at scale with full visibility into agent performance and outcomes.