ConnexUS Ai Launches ATHENA: Config-Only Compliance Agent Platform Raises Call Completion from 20% to 55%

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Visium Technologies subsidiary ConnexUS Ai launched ATHENA on May 28, a unified AI agent platform for Voice, Email, and Chat targeting regulated industries (healthcare, financial services, public sector). Agents deploy via administrative console configuration with no code required. Features immutable audit logging, centralized knowledge management, and ingestion-layer PII redaction before LLM interaction. Early deployment at iPower Technologies raised direct call completion from 20% to 55.2%, cut average handle time to 1:58, and cleared after-hours voicemail backlogs via automated ticketing. Small company, but the compliance-first architecture with pre-LLM PII redaction is a pattern worth watching.