Dispatch
Enterprise AI Agents Harden Into a Distinct Software Layer Across Platforms
This week's enterprise news made clear that AI agents are now treated as a distinct software layer across AWS, Google Cloud, IBM, Microsoft, GitHub, Databricks, and BCG. SAP detailed Joule Studio (an AI-first agent-building environment) and an Autonomous Suite shipping 50+ domain Joule Assistants that orchestrate 200+ specialized agents across finance, supply chain, procurement, HR, and CX. The commercial gating factor has shifted from raw model cleverness to reliability and governed execution across systems like Salesforce and ERP.
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