SaaS Vendors Cannibalize Their Own Workforce: Monday.com Cuts ~100 SDRs, Workday Trims 8.5% to AI
Tech Times·medium signal
The disruption is now internal to SaaS companies: Monday.com replaced roughly 100 SDRs with AI agents and Workday announced an 8.5% workforce reduction it attributed to AI efficiency gains. With tech layoffs reaching ~142,000 in 2026 and nearly half explicitly tied to AI/workflow automation, software vendors are eliminating the very seat-based roles their subscription economics historically depended on.