Agentic Pricing Gets Printed Numbers: HubSpot $0.50/Resolution, Salesforce $0.10/Action, Per-Seat Falls 21%→15%

HighRadius·high signal

Concrete outcome-pricing benchmarks are now public: HubSpot charges $0.50 per resolved conversation (cut in April 2026), Salesforce Agentforce Flex Credits bill $0.10 per standard action ($500 per 100K credits) with token-ceiling overages that count a 15K-token action as two, and its Conversations model runs $2/conversation. A Pilot study found pure per-seat pricing fell from 21% to 15% of SaaS companies in 12 months while hybrid (base plus usage/outcome) jumped from 27% to 41% — the agent economy is structurally retiring the named-user license.