Show HN: Founder Voice Agent Team Finds 'Retrieval Isn't the Bottleneck'

Moss (Hacker News)·medium signal

The team behind Moss put a voice agent on their own website and reported that retrieval quality was not the limiting factor in production — latency, turn-taking, and orchestration mattered more. The hands-on postmortem challenges the common assumption that RAG quality is the primary lever for conversational agents. It offers a concrete, contrarian data point for builders designing voice and agent systems.