CROSS-CATEGORY: Enterprise Platforms Erect 'Agent Toll Booths' — ServiceNow, SAP, and Workday Make Agents Pay to Play
PYMNTS·medium signal
ServiceNow, SAP, and Workday are independently converging on metering and charging for AI-agent access to their systems of record, turning agent interoperability into a billable event rather than a free integration. The pattern — action-based or consumption-based fees levied on any agent (internal or third-party) that reads or writes enterprise data — appears across all three of the largest workflow platforms at once. It marks a new business-model moat: when your data is the system of record, you can tax every agent that needs it.