Forbes/Everest: AI Is Driving a New Vendor-Replacement Wave and Incumbents Have No Good Answer Yet

Forbes·medium signal

Peter Bendor-Samuel argues AI has elevated replacement risk for effectively every incumbent technology and services provider, with enterprises increasingly willing to swap out long-standing partners because legacy vendors struggle to re-architect for a natively agentic world. The builder takeaway: the constraint on displacement is no longer capability but switching cost and workflow lock-in — nimble AI-native entrants win exactly where the incumbent's moat was UI and features rather than data or regulated workflow.