Workday Puts a Price on Agent Labor: Flex Credits Cost ~6 Credits to Screen a Résumé, 500 to Redline a Contract, 750 to Source Leads

CIO·medium signal

Workday's Flex Credits — its consumption model replacing 'buy-a-SKU, unlimited-use' — now has visible per-action economics: ~6 credits to screen a candidate résumé, 500 to review/redline a contract, and 750 to identify leads, with actions spanning 1–750 credits and no public rate card yet. A May 30, 2026 change lets customers unlock complimentary credits simply by signing the UMSA. It's a concrete template for how incumbents meter agent work inside existing enterprise contracts.