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Starbucks Is Building Internal AI Software to Replace Microsoft Inventory and IBM Maintenance Platforms — Targeting $400M in Vendor Spend
Bloomberg and Fortune report Starbucks is developing AI-assisted internal replacements for Microsoft's inventory management software and IBM's maintenance management platform, aiming at roughly $400M in annual vendor spend and cutting $30M from its tech budget, with deployment possible by end of next year. Notably, AI-assisted development is what made the IBM replacement feasible at all. This is the enterprise-scale version of the same build-vs-buy flip already visible at the indie tier — and it targets the two most entrenched vendor categories, not the easy peripheral ones.
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