Voices
Amjad Masad's 'The Self-Driving Company': Replit Ran Agents at Every Business Function and Published the Numbers
Masad's long-form July 16 piece details Replit's internal transformation beyond engineering — code review, incident triage, business data analysis, sales prospecting, and customer support all agent-run. The published figures: 5.8x increase in lines of code contributed January to June (2.9x at constant headcount), 30% of human review time saved by a review agent, and a 60% reduction in handling time for the most complex support tickets. A Replit founding engineer separately claimed an unreleased Agent version makes the average employee 3x more productive, or 6x versus end-of-2025 accounting for headcount doubling — treat that second number as unverified vendor claim, not measured outcome.
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