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Salesforce Headless 360 Is the Architecture Behind the Agent-Seat Inversion — Entire Platform Now API, MCP Server and CLI
SaaStr's July 21 post names Salesforce's Headless 360 as the target architecture, and it's the mechanism that explains the spend inversion: every platform capability — Agentforce, Data 360, Slack — is exposed through REST APIs, MCP tools (@salesforce/mcp) and sf CLI commands, with the Einstein Trust Layer enforcing field-level security and PII masking before data reaches external LLMs. Announced at TDX 2026 with core packages GA since April. For builders: the incumbent moat is being re-cut as 'governed tool surface for agents,' not UI.
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