Omilia Raised $67M Series B for Self-Learning Voice Agents Aimed Squarely at Contact-Center Seats
Tech Startups (August 6 venture funding roundup)·medium signal
Omilia closed a $67M Series B led by Expedition Growth Capital, announced in the August 6 funding cycle, for self-learning voice AI agents that automate customer-service work across both chat and voice channels. Voice is the last contact-center surface where per-seat headcount economics held up, because it required humans on a line rather than a ticket queue. A round this size in voice specifically — landing the same week Yellow.ai went the SPAC route to buy and automate BPOs — suggests investors think the voice tier is now displaceable, not just the text tier.