The Philippines' Offshoring Industry Is Growing Despite AI — 70 HN Comments Argue Over Why the Displacement Never Arrived
The Economist / Hacker News·low signal
The Economist's August 6 piece reports that the Philippine BPO sector — the canonical 'first industry AI will eat' — is expanding rather than contracting, and it drew 58 points and 70 comments on HN. The discussion is the useful part: commenters split between the thesis that BPO work is mostly relationship and accountability rather than transcription, and the thesis that displacement is real but lagging behind contract renewal cycles. Flagged low because the article is paywalled and its specific headcount and growth figures could not be independently verified here.