ServiceNow Launches 'Autonomous Workforce' + EmployeeWorks Just 60 Days After Moveworks Close — First Post-Acquisition AI Product Targets 200 Million Enterprise Employees
Two months after closing its $2.85B Moveworks acquisition in December 2025, ServiceNow launched 'Autonomous Workforce' and the EmployeeWorks suite — combining Moveworks' conversational AI and enterprise search with ServiceNow's governed workflow automation to execute natural language HR, IT, and finance requests end-to-end without human routing. The combined platform targets approximately 200 million enterprise employees, with 5.5 million existing Moveworks users and 250 mutual customers already in deployment. This is the first concrete product evidence that the Moveworks integration thesis is delivering and that ServiceNow now competes directly with Workday and SAP on employee-facing AI workflows — not just IT ticketing.
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