L.E.K. Consulting: Gartner Projects 40% of Enterprise SaaS Will Include Outcome-Based Elements by End of 2026, Up from 15% Two Years Prior
L.E.K. Consulting·medium signal
L.E.K. Consulting cites Gartner research forecasting outcome-based pricing elements will appear in 40% of enterprise SaaS contracts by end of 2026 — a near-3x increase from 15% two years prior. The analysis names Intercom Fin ($0.99/resolution), AWS Lambda (per-function execution), and Shopify Payments (per-transaction) as the reference architectures proving the model at scale. This is a separate data source from Deloitte and PYMNTS confirming the same pricing shift from multiple angles.