Concryt Moved Agentic AI Out of the Chatbot and Into Live Payment Gateway Monitoring
Finextra·low signal
Payments technology company CONCRYT deployed agentic AI across live payment operations, explicitly moving the technology past a chatbot interface into day-to-day monitoring of its gateway. It is a narrow but concrete instance of agents being given production observability duties in a regulated, money-moving system rather than a customer-facing support role.