Gary Marcus says Meta's Muse agent repeats Facebook M, which had AI handle fewer than 30% of requests
Marcus on AI (Gary Marcus)·medium signal
Marcus argues that Meta's new Muse agent, which books restaurants and buys theater tickets, is 'the old secret' again. Facebook M (2015-2018) reached only about 10,000 users and relied on human workers for most requests before Meta shut it down in January 2018. He also faults Zuckerberg for skipping the privacy questions M raised, so anyone building consumer task agents should ask vendors what share of tasks actually complete without a human.