Hexaware Launches Agentverse: Enterprise AI Agent Platform with 600+ Ready-to-Deploy Agents Across CRM, ITSM, and Knowledge Workflows

PR Newswire·medium signal

Hexaware Technologies (NSE: HEXT) launched Agentverse on March 17, an enterprise AI agent platform with 600+ pre-built agents covering customer experience, financial services, manufacturing, retail, and enterprise operations. The platform integrates with CRM, ITSM, knowledge repositories, data platforms, telephony, and collaboration tools with built-in governance including role-based access, audit trails, and policy guardrails. Hexaware claims 40-60% productivity gains in knowledge workflows and 60-80% faster response times — one of the largest pre-built agent catalogs from a single enterprise IT services company.