Dairy Queen Deploys AI Drive-Thru Chatbot with Presto — Targets All 3,000 US/Canada Locations

The Verge·medium signal

Dairy Queen is expanding Presto's voice AI from corporate stores to at least 25 franchisees across 25 states and provinces, with plans to eventually deploy across all 3,000 US and Canadian drive-thrus. Early results show double-digit customer satisfaction improvement and ~90% order accuracy. Presto is also working with Carl's Jr. and Hardee's, while Wendy's has partnered with Google on competing tech — the QSR industry is converging on voice AI as standard drive-thru infrastructure.