Yelp Upgrades AI Chatbot Into Full Digital Concierge — From Search to Autonomous Task Completion

The Verge·medium signal

Yelp is giving its AI assistant a major upgrade, transforming the platform from a search/review tool into a digital concierge with capabilities for multi-step task completion including booking, ordering, and scheduling. This is another signal of consumer apps shifting from AI-assisted search to AI-executed actions — the agent pattern reaching mainstream consumer products.