Markets
SaaStr Agents #003: 20+ AI Agents Drive Salesforce Bill Up 80% While Notion Usage Drops to Zero
SaaStr's latest Agents podcast reveals that running 20+ AI agents in production drove their Salesforce bill from ~$16K to ~$22K (+80% YoY) despite cutting human seats 60-70%, because agents use Salesforce 100x more than humans ever did via API calls and data operations. Simultaneously, Notion usage dropped to zero daily active users — nobody formally canceled, they just stopped opening it because agents have no reason to use collaboration UIs designed for humans. The pattern is stark: systems of record (CRM, databases) become more valuable under agent workloads while human-centric collaboration tools become invisible.
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