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Public story · 2026-03-10 · source-backed
PricingSaaS 500 Index: credit-based pricing models grew from 35 to 79 companies in one year. 38% of SaaS use some usage-based pricing (up from 27% in 2023). Workday introduced "Flex Credits." The per-seat model is dying category by category. NxCode
Each link below shares sources, entities, or timing with this story.
SaaStr benchmarked against Workday / Shared entities / Shared topic / What happened next
Linked by a graph relationship (SaaStr benchmarked against Workday); both cover Flex Credits, SaaS; overlapping topics (category, company, credit, model, per-seat).
Intercom uses SaaS / Shared entities / Shared topic / What happened next
Linked by a graph relationship (Intercom uses SaaS); both cover SaaS, Workday, YoY; overlapping topics (company, pricing).
Zendesk uses SaaS / Shared entities / Shared topic / What happened next
Linked by a graph relationship (Zendesk uses SaaS); both cover Flex Credits, SaaS, YoY; overlapping topics (credit, model, pricing, saas).
Intercom uses SaaS / Shared entities / Shared topic / What happened next
Linked by a graph relationship (Intercom uses SaaS); both cover Flex Credits, SaaS; overlapping topics (credit, model, pricing).
Zendesk uses SaaS / Shared entities / Shared topic / What happened next
Linked by a graph relationship (Zendesk uses SaaS); both cover SaaS, Workday; overlapping topics (credit, per-seat, pricing).
Intercom uses SaaS / Shared entity: SaaS / Shared topic / What happened next
Linked by a graph relationship (Intercom uses SaaS); both cover SaaS; overlapping topics (company, model, pricing, saas).
Intercom uses SaaS / Shared entities / Shared topic / What happened next
Linked by a graph relationship (Intercom uses SaaS); both cover NxCode, SaaS; overlapping topics (model, pricing).
Workday partners with Microsoft / Shared entities / Shared topic / What happened next
Linked by a graph relationship (Workday partners with Microsoft); both cover Based Pricing, PricingSaaS, SaaS; overlapping topics (company, credit, pricing).