Build vendor-agnostic agent infrastructure because provider policy changes are the real outage risk.

Sumeet Vaidya (CEO of Crafting, previously Meta, Uber, Discord) argues the binding constraint on enterprise AI is resilience rather than speed, citing policy and access changes at Anthropic and OpenAI as instability teams underweight. His recommendations: design so you can swap models and rewire agent behavior quickly, give agents the same permission and credential guardrails as human teams, and adopt new models without discarding in-house custom work. No cost figures, and there's an obvious counter — abstraction layers built for portability historically underuse whichever provider you actually run on. The credential-parity point is the durable one.