Fetching from the wire…
Markets2026-07-26 · source-backed
In the two sessions after Presence was announced, Business Insider tracked Atlassian -11.8%, HubSpot -12.7%, Workday -9.9%, Salesforce -7.7%, Okta -4.2% (Business Insider). TD Cowen's Derrick Wood called the launch a likely major reason for a 3% fall in the IGV software index Wednesday followed by more Thursday, with IGV down roughly 5% over two sessions and over 21% year to date. Wood's note said Presence bundles "model reasoning + data access + governance/policy control," which is the same package SaaS vendors sell. Collaboration, marketing, HR, CRM, and identity moving together on one product page is what category-agnostic substitution risk looks like when it finally gets priced.
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Per-seat pricing is breaking everywhere at once. Not in one vertical, not as an experiment. Across CRM, ITSM, HR, and support simultaneously. Salesforce booked roughly $800M in agent revenue last quarter, up from $540M the quarter before. That's not a pilot line item. ServiceN...
SaaStr's index recap shows the software basket green for 2026 with roughly 280 points of dispersion. DigitalOcean +227%, Datadog +76%, CrowdStrike +55%, Okta +41%, Twilio +33%. Against Klaviyo -52%, HubSpot -46%, Monday.com -45%, Zscaler -39%, Atlassian -36%. The split isn't b...
On July 27, Salesforce jumped ~7%, ServiceNow ~8%, Workday ~10% — the same five incumbents Presence repriced last week — with money rotating out of NVIDIA and AMD (both down 5-7% on the OpenAI financing-guarantee report). The bull case cited was that incumbents are monetizing...
$688 billion in hyperscaler AI capex against $110 billion of revenue. No capex breakeven until 2031 or 2032. Those are Scale Venture Partners' Rory O'Driscoll's numbers from SaaStr AI 2026, and they're the backdrop for the most useful strategy conversation I've read this month...
SaaStr's July 21 post argues against the "give agents a Postgres database and let them rip" position with four failure modes: 20+ agents each reinvent business rules without shared logic, downstream billing/BI/marketing need a canonical record, humans still need pipelines and...
SaaStr published its own invoice, and it's the best single data point I've seen on where agent economics actually lands. A year ago: 10-plus human Salesforce seats. Now: 2 human seats plus 1 API seat. And the bill went up 83%. Not down. Up. The mechanism is that 20-plus AI age...
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