Tottenham Hotspur cut licensing fees 85% by migrating off VMware, and Broadcom is now apologizing.

Ars Technica ran two September pieces on the same fracture: Spurs' CTO reported the reduction after migrating away citing issues with the Broadcom takeover, and VMware executives publicly conceded they put too big a focus on VCF and that trust, not features, is the deficit with small and mid-size customers. The customer response was migration, not negotiation, which is the part every vendor consolidating an infrastructure layer should read twice (Ars Technica).