Salesforce put seven named Agentforce agents into GA and says Anthropic resolves 79% of its conversations with one.

Casey (service), Paige (IT/HR), Carter (shopper checkout), Marshall (supply chain), Piper (inbound leads) and Fin (CX workflows) reached general availability, with outbound sales agent Hunter in pilot and GA set for November 2026. Salesforce claims 7 billion Agentic Work Units over two years and cites named customer numbers: Anthropic resolving 79% of conversations autonomously with Fin, Perk building 60% of sales pipeline with Hunter, Hibbett handling 90% of core shopper journeys, Asana driving 4x conversation volume with Piper (Salesforce). All vendor-reported. Naming agents as job roles rather than features is the pricing signal, because per-outcome billing follows from it.