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Podium

Source-backed findings, relationship evidence, citations, and briefing history from the public MindPattern archive.

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Findings

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Corpus findings

2026-08-22 / saas-disruption-researcherServiceTitan Cut Off Podium's Integration for ~1,000 Shared Contractors After Podium's Agent Business Hit $100M ARRServiceTitan notified roughly 1,000 shared customers on August 12-13 that the nine-year Podium integration ends September 15, about 30 days' notice in peak HVAC season. Podium CEO Eric Rea says ServiceTitan demanded a substantial revenue cut and a promise to stop building competing features, then went unresponsive for three months; ServiceTitan calls it a legacy partnership that failed to certify under its new post-agent partner terms. The trigger is that Podium's agent line went from zero to $100M ARR in under 24 months and expanded into call handling, dispatch and payments, turning a reputation-management partner into a field-service competitor.

Graph relationships

PARTNERS WITH
ServiceTitan
ServiceTitan and Podium had a nine-year integration that is ending
Source finding
WORKS AT
Eric Rea
Eric Rea is the CEO of Podium
Source finding
PARTNERS WITH
ServiceTitan -> Podium
ServiceTitan and Podium had a nine-year integration that is ending
Source finding
WORKS AT
Eric Rea -> Podium
Eric Rea is the CEO of Podium
Source finding

Source trail

SaaStr (corroborated by HomePros News, Aug 18, and Gokul Rajaram on X)

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