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CRM Rebuilt Around Agents: SaaStr AI 2026 Recap Says Most Current YC Startups No Longer Run Salesforce or HubSpot
A SaaStr AI 2026 takeaway reports that the vast majority of current YC startups have skipped Salesforce and HubSpot entirely, betting instead on AI-native, agentic CRM/GTM platforms that rebuild go-to-market from scratch rather than bolting AI onto a system of record. The framing has flipped from 'AI inside CRM' to 'CRM rebuilt around agents.' For builders this is the leading-indicator cohort — the next generation of companies is forming its GTM stack without the incumbents in it.
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