Fetching from the wire…
Markets2026-07-25 · source-backed
Jason Lemkin's July 24 post tells founders to abandon the multi-year push entirely, citing three-year deals dropping from 28% of new logos in 2023 to 23% in 2026 while sub-12-month contracts jumped from 4% to 13%. His reasoning: AI replacement cycles now compress roughly every 18 months, so a buyer signing three years risks being locked into a category that's obsolete by year two. That's rational procurement, not sales resistance. The prescription is 120%+ NRR, ROI inside 60-90 days, and post-sales investment. He names Datadog and Figma as the exceptions, and only because customers already chose to expand.
Each link below shares sources, entities, or timing with this story.
Jason Lemkin traced the numbers: Mailchimp peaked around $1.06B ARR in Q4 FY22, the only quarter Intuit ever disclosed the figure, and by Q3 FY26 it's in outright year-over-year revenue decline. Intuit paid $12B for it in 2021 when it was doing $800M and growing ~20%. Intuit h...
SaaStr's customer success panel put numbers on something I'd been noticing anecdotally: the CSM role grew 700% through Q2 2022, then flatlined for four years, while forward-deployed engineering is up 1,000%+ and still climbing. What makes it a story rather than a stat is the s...
Gartner's July 1 report says roughly $234B of enterprise application spend, about 20% of the whole SaaS market, is exposed to "agentic arbitrage" by 2030. Source. The mechanism is simple and it breaks the thing every SaaS business is priced on. Agents complete tasks across mul...
Jason Lemkin put two Canva facts next to each other on this week's 20VC x SaaStr, and the second one is worse than the first. Fact one: Melanie Perkins disclosed mid-year that Canva will finish 2026 growing about 20% instead of the 30% it entered the year at, on roughly $3B GA...
makecindy/cindy (created July 22, 147 forks, v0.1.22 on July 30) is an Apache-2.0 desktop/mobile client treating Claude Code and Codex as interchangeable harnesses: models and harnesses mix freely and can switch mid-task while workspace, memory, skills, and tools stay continuo...
Cloudflare's Stephanie Cohen told SaaStr AI 2026 that 50% of HTML requests are already non-human, tracking toward 66% by year-end. (SaaStr) By December, two out of three requests to your marketing site will be a machine. Your CSS is being rendered for nobody. Your hero animati...
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